Increase (direct) bookings by creating a relationship
Michael Ros started his first company when he was just 18 years old. He is a digital native, serial entrepreneur, and self-professed optimist. Michael is the CEO and co-founder of Bidroom, the world's first membership-based travel community and booking platform. The company is a manifestation of Michael's passions for technology, travel, and hospitality, and a result of years of pushing boundaries and striving for innovation. He has been a keynote speaker in more than 50 conferences globally, is a startup advisor, and a hospitality expert.
Early Arrivals & Late Departures, are they here to stay or not?
Jos is a well-known hospitality software executive and entrepreneur, with over 30 years of experience in hospitality and software. He is CEO at ROOMDEX , which he co-founded early 2020 to bring automation around room upgrade & upsell revenue optimization (high margin revenue) as well as forecasting to hotel operations. Prior to ROOMDEX he founded StayNTouch Mobile PMS. StayNTouch became one of the new leading PMS providers and was successfully sold to Shiji Group in 2018. Prior to StayNTouch, Jos spent 17 years at MICROS Systems Inc. (Now Oracle Hospitality), most of it, as Senior Vice President in Global Product Development and Strategy for the Hotel and eCommerce Divisions. Connect with Jos on LinkedIn.
Creating Alignment to Boost Loyalty, Drive Engagement & Grow Revenue
Adele Gutman Milne, the host of the Hospitality Reputation Marketing Podcast, has been honored as one of the Top 25 Most Extraordinary Minds in Sales & Marketing by HSMAI for achieving exceptional results, driving revenue through Guest Experience and Reputation Cultivation. As the former VP of the Library Hotel Collection, Adele led the team that repeatedly earned the #1 highest guest satisfaction rating of any luxury hotel brand in the world as reported by ReviewPro, the four top rated hotels in NYC, some the top-rated hotels in the US, Czech Republic, Hungary, and Canada, as well as the #1 rated Hotel in the World on Tripadvisor in 2017. Adele now consults hoteliers on how to increase profitability and decrease stress by shifting from management to guest-centric leadership.
An opportunity out of a crisis
Jovana Cetkovic is currently covering the position of the COO of Novotny Corporation International GmbH, one of the biggest serviced apartment rental providers in Austria. She has been with the company since 2012 and working alongside the company’s founder and CEO Andreas Novotny. Jovana gained considerable experience in the tourism and service industry, property management and strategic development. Over the course of nine years, she participated in significantly growing the company’s portfolio, expanding to several regions in Austria and forming and training a competent and reliable team with a passion for hospitality.
Emerging hospitality trends post-covid: Reinventing upselling to drive incremental revenue across the guest journey
Co-founder at Oaky, a passionate public speaker, who is crazy about music and hotel technology. Erik’s speciality is to make other people enthusiastic and to dare. What makes him genuinely happy is inspiring others to break free of old habits and give their own visions a try. Talk to Erik about Hotel technology, Entrepreneurship, Presentations/Pitching, Golf, Skiing, and DJing.
What hotels can learn from short-term rentals
Moriya Rockman, founder and CMO of Smiling House Luxury Switzerland, managing over 3.000 properties in 90 destinations in 28 countries. As a Media creative and PR expert, Moriya was involved in the Business Development of many companies. 5 years ago, together with her husband Ira, they founded Smiling House and Smiling Flats Holiday Rentals. Both companies are busy with creating a bridge between Legacy Travel Players and holiday rental professionals, especially in the luxury and premium segment. Moriya is a keynote speaker for the vacation rental industry, and the winner of the SHORTYZ 2020 Pioneer Award. Moriya is also a specialist and a lecturer of the sharing economy. She is an active Partner of Weconomize, a group of professionals leading transforming processes in big organisations using the shared economy.
A world-leading expert and opinion leader in the online travel industry.
Simon has been in the global business since he started his career in the logistics and supply chain industry. Then, he moved into the world of airlines and ground handling, before ending up in the travel industry. His main area of focus has been the private accommodation and vacation rental space. There, he served as CEO of one of the world’s largest vacation rental companies, as well as on the board of Homeaway. He holds a BBA from the GSBA, Zurich with a focus on sales and marketing. Before he founded his consulting company, he served as the CEO of Phocuswright Inc in New York, the world’s most respected online travel research and conference company.
He is a highly regarded, vibrant, emotional, and authentic public speaker, who performs at all kinds of different digital travel, vacation rental, and network conferences around the world.