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Welcome to Destination North America. We have gathered speakers from both North America and abroad. During this event, we will discuss the implications, innovations and predictions on what the future guest of 2021 and beyond will expect in a post-covid context. Additionally, our speakers will provide insights to what hoteliers can do in reengaging global travellers, implement new technology and discover alternative distribution and revenue channels.

Destination North America

Wil Slickers Host – SlickTalk the Podcast
I Meet Hotel

Event Moderator

Wil brings a new perspective to tourism, hospitality, and service. Wil lives by the concept of “Exceeding Expectations and Creating Destinations.” While running his network of podcasts, he is also an advisor for other hospitality brands like a Treehouse/Glamping company based in California and much more!

Wil got his start by working for a Marriott Autograph Collection with over 700 rooms as a 4 Diamond property and even moved on to managing an all-suite hotel on the Oregon Coast before taking the leap into full-time self-employment and entrepreneurship.

More announcments coming soon!
our Destination north america

Claudia Scharf

Director of Customer Success @ Loyalty Prime Germany GmbH
Destination North America
22nd April 2021
2:00 pm - 2:20 pm

Good News is on it's way: Success stories during the pandemic

Loren Christie
Head of Business Development, North America @ Bidroom
2:20 pm - 2:40 pm

How to leverage paid loyalty in hospitality?

Claudia Scharf
Director of Customer Success @ Loyalty Prime Germany GmbH

Paid loyalty in hospitality – how to evolve existing rewards programs to reach new heights in customer loyalty by leveraging this trend.

2:40 pm - 3:00 pm

Increase (direct) bookings by creating a relationship

Michael Ros
Co-Founder and CEO @ Bidroom
3:00 pm - 3:20 pm

Next level of guest experience

Julia Mallaby
Co-founder and CMO @ Bimble
3:20 pm - 3:40 pm

Introducing Co-Opetition To Hospitality Revenue Management

Tzafrir Blonder
Co-founder and CEO @ UpStay

The hospitality industry post-covid is more ready than ever to adopt data-first measurements to enhance efficiency, profitability and guest experience. Sharing big data between competitors can redefine the way hotels are approaching guests and increase business results. A new category in revenue management which focuses on the post-booking phase can make this very accessible and practical to all hospitality professionals.

3:40 pm - 4:00 pm

3 do’s and dont’s on how to really connect with your customers online

Matthijs Kooijman
Commercial Director @ Attached - language intelligence
4:00 pm - 4:20 pm

2021 & Beyond- Think Small (F&B)

Mike Hewitt
Founder @ One Haus

Destination North America

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